Helpful links:
Social Media and Web 2.0 in Government
What is Web 2.0?
How companies are benefiting from Web 2.0: McKinsey Global Survey Results
Short instructional videos:
Social Media in plain english
The Machine is Us
Web2.0 in just under 5 minutes!
Did You Know?
Energizing video on the mind-blowing progression of information technology
RSS in plain English
Blogs in plain English
Wikis in plain English
Twitter in plain English
Social bookmarking in plain English