September 4, 2010

Profiles in change

Why is government embracing web2.0? Aside from the Open Government Directive, enhancing mission, new efficiencies, and better ways to reach people, there are some less tangible but perhaps more powerful reasons. Transparency builds trust. Trust inspires engagement. Engagement builds confidence. Who doesn't want a nice vote of confidence? Here are some examples:

The White House: check out their blog and my.barackobama.com

Federal employees as bloggers on GovGab

The Collaboration Project: National Academy of Public Administration's forum on web2.0 in government

GovTwit Directory: where you can follow the day-to-day activities of government people and organizations; and what may be a first: a "twitterview" with HHS' web manager

NASA, Library of Congress, CDC, Social Security and TSA: nice examples of thoughtful web2.0 and a focus on the user, not the agency.

Department of Defense: this is their blog, but while you're there, check out how they're using flickr, youtube, texting, facebook, and other media feeds

Dozens of US government blogs indexed by USA.gov

Tips for how to start and garner internal support for your web2.0 efforts in your agency.